The Journey to Simplicity: User Experience in Security

The Journey to Simplicity: User Experience in Security

Keeping an organization secure is no easy task, especially with the explosion in cloud adoption and digital transformation against a backdrop of increasingly dangerous threats and threat actors. We can all recite the challenges that security teams struggle with — too many solutions, not enough people, not enough visibility. With the average organization deploying 25 point security solutions, it’s no wonder why 91 percent of security professionals express security complexity concerns.


When onboarding new securities operation center (SOC) capabilities, teams are often faced with having to balance ease of use with functionality. While this dynamic has been present in the security market for years, advances in user interface design have shifted the paradigm such that teams can now have the best of both worlds in terms of capabilities and usability.


A Swiss Army Knife


Security is a function that relies, more than anything else, on visibility. As the saying goes “…if I can’t see it, I can’t secure it.” Before SOCs even came into existence, IT teams were purchasing point solutions with a complete lack of integration and consistent workflows across tools. This made detecting and responding to threats extremely difficult as the proliferation of tools had compounded for years. In 2005, Gartner coined the term security information and event management (SIEM) which ushered in a new wave of platform and aggregation capabilities to solve for some of this complexity. While initially designed as checkboxes for compliance mandates, SIEM evolved into an organization’s hub for security operations with more than 70 percent of SOCs running on SIEM. As the years went on, SIEM vendors added new capabilities that extended into adjacent areas such as vulnerability management, risk management, and net ..

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