Facing the Promise and Peril of Facial Recognition for Authentication

Great security depends on the ability to know who is authorized and who is not. This applies to both physical and digital security. But how do you accomplish this?


Increasingly, one answer is facial recognition, which is improving rapidly thanks to artificial intelligence (AI) and related technologies. Hundreds of thousands of facial recognition cameras are being installed for the 2020 Olympics in Tokyo. The U.S. Transportation Security Administration (TSA) is planning to use the technology to “enhance security and the traveler experience.” Half of the casino operators in Macao are testing facial recognition to ban card counters and cheaters. A school in Sweden is even using it for daily roll call.


Facial recognition promises to usher in a post-password world. Smartphones and even desktop operating systems are implementing this kind of biometric authentication, and the best of these systems are extremely accurate.


Yet as facial recognition technology becomes better and more reliable, controversies and opposition to the tech are emerging. The question is: How should the bad news around facial recognition affect decision-making about biometric security going forward?


Recognizing False Negatives


Facial recognition seems to be getting a lot of bad press lately. Advocacy groups are emerging to oppose the technology, and activists in many countries are pushing for bans. In May, San Francisco became the first U.S. city to ban facial recognition by g ..

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