Zoom Not Offering End-to-End Encryption to Free Users to Help Law Enforcement

Zoom’s chief executive revealed on Tuesday that free users will not be offered end-to-end encryption as the company wants to assist the FBI and local law enforcement in their investigations.


Zoom’s popularity has increased significantly since the start of the COVID-19 pandemic due to many people being forced to work and study from home. This popularity has also attracted the attention of privacy and security experts, who have identified some serious issues in the video conferencing service, as well as the attention of bad actors who have started abusing the platform.


Zoom has promised to take action and it has already started implementing measures that would help it address security and privacy concerns.


One of these measures is related to end-to-end encryption. Zoom does encrypt communications between clients and its servers, but it currently does not offer true end-to-end encryption, which would prevent even the company itself from gaining access to the content of customers’ communications.


Last month, the company published a detailed draft of the cryptographic design it plans on using for its upcoming end-to-end encryption feature, which it said would be offered to paying customers and schools.


During a conference call following the release of financial results for the first quarter of fiscal year 2021, Zoom CEO Eric Yuan told investors that they do not want to offer this kind of protection to free users, which are more likely to abuse the pl ..

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