Zoom now supports phone calls, text messages and authentication apps as forms of two-factor authentication
Zoom is rolling out support for two-factor authentication (2FA) across its web, desktop, and mobile applications, allowing users to double down on the security of their accounts with an extra layer of protection.
For context, 2FA systems require users to pass authentication challenges that need responses from two different factors. There are three classic authentication factors that are commonly used – something you know like a password or PIN code, something you have such as physical keys or authentication apps, and something you are, this includes biometrics like fingerprints or retina scans.
The videoconferencing platform announced the new security feature in a blog stating: “Zoom’s enhanced Two-Factor Authentication (2FA) makes it easier for admins and organizations to protect their users and prevent security breaches right from our own platform.” In a statement provided to The Verge, the company confirmed that it is making the feature available to all its users across the board, including those using its free plan.
Zoom also described the ways users can authenticate themselves while signing into their accounts, “With Zoom’s 2FA, users have the option to use authentication apps that support Time-Based One-Time Password (TOTP) protocol (such as Google Authenticator, Microsoft Authenticator, and FreeOTP), or have Zoom send a code via SMS or phone call, as the second factor of the account authentication process.”
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