When switching devices from Android to iOS or the other way round, users were not able to retain the chat histories despite the backup option as WhatsApp didn’t provide a means to synchronize chat histories between the two platforms. Although, for the iOS users the chat histories are backed up on the iCloud and similarly, for Android, Google’s cloud gets the work done as long as the platform remains unchanged, having a method to drag the backup to a new platform would add a lot more convenience to both the universes.
Facebook-owned WhatsApp has been working on a new feature aiming to resolve the issue pertaining to the syncing of chats across platforms; the company is planning to come up with a functionality that will allow users to use a single phone number, i.e., one account on multiple devices, as per the sources.
Reports suggest that WhatsApp could allow users to use a single account on four different devices simultaneously. However, as per the idea revolving around this new feature, a Wi-Fi facility will become a must for users as a lot of data will be required for the uploading and downloading of all the multimedia along with the messages, while syncing the chat histories between devices.
Notably, the development came in the wake of users' complaints and demand regarding being able to use one account on multiple devices. Once WhatsApp will securely copy the chat history to the other device, users will finally be able to use their account from it. During the process, the encryption keys will be changed and all active chats will be notified about the same.
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