Though they may initially seem very different, there are some compelling similarities between cybersecurity professionals and traditional first responders like police and EMTs. After all, in a world where a cyberattack on critical infrastructure could cause untold damage and harm, cyber responders must be ready for anything.
But are they actually prepared? Compared to the readiness of traditional first responders, how do cybersecurity professionals in incident response stand up? Let’s dig deeper into whether the same sense of urgency exists in cyber and what security leaders can learn from first responders.
What first responders and cyber IR professionals have in common
Troy Bettencourt, Global Head of X-Force Incident Response at IBM, has responder experience at multiple levels, with a background including military, law enforcement and cybersecurity incident response. According to Bettencourt, there are many parallels between military, law enforcement and cybersecurity incident responders.
“A lot of the things that make military and law enforcement successful — or help contribute to their success — is constant training and drilling,” he said. “When you have an emergency incident, if you’re part of an internal team and something happens, you don’t have to expend a lot of mental energy on the tasks that should be routine.”
To be successful, much like the military and first responders, incident responders in the cyber industry must have clearly defined roles and real-world experience. For example, they shouldn’t have to think about how to do a search in their EDR platform or how to query firewall logs or a SIEM.
“That should be practiced all the time,” Bettencourt said. “If yo ..
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