USDA Wants Feedback from 2 Million Customers

USDA Wants Feedback from 2 Million Customers

The Agriculture Department aims to hear from more than 2 million people through a robust information collection initiative to gain data on customer experience and provide insights that are applicable across the government, according to a request for comment set to be published in the federal register Monday.


“Whether seeking a loan, Social Security benefits, veterans’ benefits, or other services provided by the federal government, individuals and businesses expect government customer services to be efficient and intuitive, just like services from leading private-sector organizations,” the ag ..