The Tyler Technology Ransomware Attack Overview

The Tyler Technology Ransomware Attack Overview

We are witnessing a rise in ransomware attacks, as more and more companies are becoming victims to malicious actors. The Tyler Technology Ransomware attack is one of the most important attacks that happened in the past years as Tyler Technologies, Inc. represents the largest provider of software to the United States public sector.


Ransomware is a type of malware (malicious software) that encrypts all the data on a PC or mobile device, blocking the data owner’s access to it. After the infection happens, the victim receives a message that tells him/her that a certain amount of money must be paid (usually in Bitcoins) in order to get the decryption key. Usually, there is also a time limit for the ransom to be paid. There is no guarantee that if the victim pays the ransom, he/she will get the decryption key. The most reliable solution is to back up your data in at least 3 different places (for redundancy) and keep those backups up to date, so you don’t lose important progress.


The Tyler Technology Ransomware Attack


At the end of September 2020, the company disclosed the fact that it suffered a ransomware attack with its customers apparently finding suspicious logins and previously unseen remote access tools on their networks.



On September 23, 2020, Tyler Technologies experienced a security incident involving unauthorized access to our internal phone and information technology systems by an unknown third party. We treated this matter with the highest priority and enlisted independent IT experts to assist with our containment, remediation, and investigatory efforts. We implemented targeted monitoring to supplement the monitoring systems we alre ..

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