The open letter highlights five security and privacy principles that require heightened attention from videoconferencing services
Six data protection and privacy authorities from countries in four continents have addressed an open letter to video teleconferencing (VTC) companies, asking them to re-evaluate how they safeguard the privacy rights and data of citizens around the globe.
With people tethered to their homes during the pandemic, videoconferencing services have seen a surge in use; including for staying in touch with friends and family and for hosting work meetings, online classes and virtual doctor appointments. However, the spike in demand has also been accompanied by reports of security issues faced by some of the platforms, as well as by concerns directly being raised with the regulatory bodies themselves.
“The purpose of this open letter is to set out our concerns, and to clarify our expectations and the steps you should be taking as VTC companies to mitigate the identified risks and ultimately ensure that our citizens’ personal information is safeguarded in line with public expectations and protected from any harm,” according to the letter, signed by privacy commissioners and regulators from Australia, Canada, Gibraltar, Hong Kong, Switzerland, and the United Kingdom.
The letter highlights five principles VTC companies should focus their attention on – security, privacy-by-design, knowing their audience, transparency and fairness, and end-user control. It is intend ..
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