Now more than ever, healthcare workers need and deserve top-notch technical support. But between skyrocketing demand for telepractitioners and rising incidence of cybersecurity attacks, IT managers want to know how best to maintain their security posture. To help answer this, Rapid7 consulted tech leaders versed in the healthcare space for advice on adapting cybersecurity to the demand presented by COVID-19.
Emphasize availability over improvements
Emergency wisdom, medical or otherwise, begins with triage. Your primary focus is to identify the most crucial emergent healthcare needs, while remembering to keep the lights on. To that end, stress continuity of service.
As resources within the industry shift toward crisis management, security teams should clarify their positioning. Projecting a supportive, reassuring presence in uncertain times will go a long way toward compliance, and in turn help strengthen your security posture.
Reinforce that positioning by checking in to make sure teams have what they need. Prepare short, digestible, action-oriented communications, keeping in mind employees who may be new to telework protocols and feeling at sea. Make sure mass-notification services are functional and ready to deploy. Consider time-saving controls so as not to tax already-tapped energy systems. In short, do anything you can to prioritize helping workers on the front lines.
In addition to what we proactively undertake, what we avoid doing now can save resources we can’t afford to waste. Avoid new product or policy rollouts, and opt instead for ensuring critical security and IT remains functional and accessible. Take to heart the old adage, “The perfect is the enemy of the good.” It’s about minimizing friction that may interfere with HIPAA or patient care.
Lean on existing controls
In emergencies, the obvious often readily ..
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