How Deliveroo scared customers into believing they had been scammed

How Deliveroo scared customers into believing they had been scammed

Food-delivery company Delveroo thought it would be fun to play an April Fool’s trick on its customers in France. After all, who wouldn’t find a corporation demonstrating its human side by causing a chuckle a welcome relief amid a global pandemic?


Unfortunately, what Deliveroo France did just wasn’t funny.


It sent an email to thousands of its customers, claiming that they had ordered €466.40 (almost USD $500) worth of pizza.


According to the email, customers had ordered a whopping 38 anchovy pizzas, with 50 sachets of spicy sauce thron in for free as a loyalty bonus.


But, of course, they hadn’t really ordered that many pizzas… In fact, it’s hard to believe that anyone would order a single anchovy pizza.


Deliveroo customer Elies said that they “almost had a stroke” after receiving the fake confirmation email. And you can imagine the panic the email might have instilled in some customers, as they might have feared their bank accounts would have been debited for a ridiculous amount of pizza…


In fact, Deliveroo’s April Fool’s trick displays disturbing similarities to the scams we see arriving in users’ inboxes every day, purporting to be for expensive orders, that trick unsuspecting recipients to click on links in a panic.


The difference is, the scam emails which claim to be about bogus Amazon purchases and the like aren’t actually sent by Amazon.


As BBC News reports, many recipients of the Deliveroo email called their banks in panic and attempted to block any payment.


One angry customer posted on Twitter that Deliveroo’s bogus bill was “chicken-brain communications.”


Others said they had uninstalled the Deliveroo app ..

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