Killer SecOps Skills: Soft Is the New Hard

Killer SecOps Skills: Soft Is the New Hard
The sooner we give mindsets and tool sets equal bearing, the better. We must put SOC team members through rigorous training for emergency situations.

I spend a lot of time with security operations center (SOC) and incident response teams — functions that have been hit particularly hard by the cybersecurity talent shortage. As I witness my colleagues struggling to fill open SOC positions, I can't help but notice their tendency to value technical skills and specific product knowledge over all other criteria. Now that breaches are the new normal, so-called "soft skills" — such as communication and teamwork skills — are just as important as technical skills but are almost always overlooked when hiring.


Don't get me wrong — technical skills and product knowledge are essential, but when a breach is discovered, SOC staff flip from being the last line ..