As "work from anywhere" continues its ascent because of the pandemic, the use of collaboration tools such as Zoom, Cisco Webex, and Microsoft Teams has correspondingly skyrocketed. According to a recent Conference Board survey, 88% of companies are now willing to hire remote workers, compared with a pre-pandemic rate of 52%, signaling a meaningful change in the modern office environment. The increase in remote work and reliance on collaboration tools for every aspect of day-to-day business has led to increased scrutiny of their privacy and security as headlines buzz with examples of insecure or inappropriate use of collaboration applications.
Global privacy regulators such as the US Federal Trade Commission (FTC), the UK's Information Commissioner's Office (ICO), and Canada's Office of the Privacy Commissioner (OPC) have identified the privacy and security threats stemming from the use of collaboration tools like Zoom bombing and the sharing of content through webcams, screen shares, whiteboards, and other dynamic communication capabilities. Most recently, on Oct. 21, 2020, the Gibraltar Regulatory Authority (GRA) issued its Video Conferencing Guidance on the EU General Data Protection Regulation, as a set of privacy and security best practices to consider when using videoconferencing platforms.
It's important for organizations to fully understand the regulatory guidance on collaboration security and ..