From gas an elelectricity to the internet... don't get cut off at home

From gas an elelectricity to the internet... don't get cut off at home

From energy to broadband, don't get cut off at home: Households get help so they are not left without vital services

  • Many households are concerned about how they will afford their bills 
  • Energy customers on pre-payment meters will not be left without supply 
  • We reveal which services have made changes to help those in isolation  
  • As the coronavirus crisis intensifies, many households are concerned about how they will top up their energy meters and mobile phone credit if forced to self-isolate for months on end. 

    Some readers are also worried about the extra costs they might face when using telephones and the internet much more than usual to stay in touch with friends and family. 

    Here Money Mail explains the practical help major firms are now offering customers... 

    Many households are concerned about how they will top up their energy meters and mobile phone credit if forced to self-isolate for months on end

    Protecting access to power supply 

    Emergency measures have been introduced to ensure households with pre-payment meters are not left without gas or electricity if they cannot leave the house to buy credit. 

    Customers are being urged to speak to their supplier to find out what options they have. 

    These could include nominating a friend or relative who can buy cr ..

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