In January 2020, a security researcher named Lynx attempted to gain access to Slickwraps's systems, he acquired full access to the company's website employing a path traversal vulnerability present in a script which is used by them for customizing cases.
After exploiting the vulnerability, Lynx sent emails stating the same to the company and upon receiving no response to those emails, he decided to make public disclosure of the vulnerability and how he exploited it to acquire access to the systems and the data that was compromised.
While giving insights of the incident, Lynx told that it allowed them to acquire access to 9GB of personal customer data that included employee resumes, customers' pictures, API credentials, ZenDesk ticketing system along with more sensitive data such as hashed passwords, transactions, and contact-related information.
As per the reports, multiple attempts made by Lynx to report the data breaches to Slickwraps were blocked by the company. Even though Lynx made it clear that they don't want any bounty and are just trying to get Slickwraps to publicly disclose the breach.
In a post made by Lynx on Medium, he stated, "They had no interest in accepting security advice from me. They simply blocked and ignored me."
While accepting the shortcomings of the company in terms of user security, Jonathan Endicott, Slickwraps CEO, apologized for the data breach and said, "There ..
Support the originator by clicking the read the rest link below.
