Overview
Email is still one of the primary ways we communicate, both in our personal and professional lives. However, we can often be our own worst enemy when using it. Here are the four most common mistakes people make with email and how to avoid them.
Autocomplete
Autocomplete is a common feature in most email clients. As you type the name of the person you want to email, your email software automatically selects their email address for you. This way, you do not have to remember the email address of all your contacts, just their names. The problem is that when you have multiple contacts with similar names, it is very easy for autocomplete to select the wrong email address for you. For example, you may intend to send a very sensitive email to Janet Roberts, your coworker in accounting. Instead autocomplete might select the email address for Janice Rodriguez, your kid’s soccer coach. As a result, you end up sending sensitive work email to someone you barely know. To protect yourself, always double-check the name and email address in any sensitive email before you hit send.
Reply-All
In addition to the To field, when you create an email you also have a CC: option. CC: stands for carbon copy, which allows you to copy additional people on your email and keep them informed. When someone else sends you an email and has CC’ed people on it, you have to decide if you want to reply to just the sender or if you want to Reply-All to everyone that was included on the email. If your reply is sensitive, you most likely want to reply only to the sender. However, be careful when selecting Reply. It’s very e ..
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