Bad bots hitting an organization’s website are a very common occurrence, but a new report shows e-commerce sites are bearing the brunt of and being negatively impacted by this invasive activity.
Bad bots comprise 17.7 percent of all e-commerce site traffic, compared to 13.1 percent for good bots and the 69.2 percent generated by human traffic, according to the report How Bots Affect E-commerce, which was generated by Imperva’s Bot Management threat research team (formerly Distil Research Lab). As this is the first report looking at bot traffic and e-commerce there are no earlier figures for comparison.
The vast majority of bad bots, 63.6 percent, originated from a U.S. source with Germany, 18 percent, and France, six percent, being next in line.
Interestingly most of the groups sending the bad bots are not criminal in nature, but are often looking for a competitive edge.
The impact these bad bots have is far ranging. Some bots scrape prices and product information, while others check inventory, denial of inventory activities, scalping, customer account takeover, gift card abuse, spam comments and transaction fraud. In addition to o ..
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