Dish: Someone snatched our data, if you're wondering why our IT systems went down

Dish: Someone snatched our data, if you're wondering why our IT systems went down

Dish has confirmed what everyone was suspecting, given the ongoing downtime experienced by some of its systems, that the US telco was hit by criminal hackers.


In a filing today to America's financial watchdog about the snafu, Dish confirmed "the outage was due to a cyber-security incident," though it didn't share any details as to what the incident was, nor did the broadband biz directly answer our questions to that end when asked. 


Dish said it had notified the appropriate law enforcement authorities and was conducting an investigation into the intrusion, which was initially disclosed to shareholders during the company's February 23 Q4 earnings call. Dish told us the call was the same day as the cyber incident. 

Now stretching into its sixth day, the outage has reportedly affected Dish's internal communications, customer call centers, and internet sites. The phone line to the company's corporate comms team has been busy each time we tried to call, we note. Dish's television network and its other services, including its Sling streaming service "and our wireless and data networks," remain operational, the telco said. 

Some Dish employees who work remotely have been unable to access their work systems, as the company's VPN service and other work tools are said to remain offline. 


Data was stolen, but no one'll say ransomware


Dish is being tight-lipped about what exactly happened in its network last week, and speculation has been rampant that it was hit by a ransomware attack.


Without an actual statement from Dish, or internal information that The Register could veri ..

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