SINGAPORE - Customers of consumer electronics retailer Audio House may have had their personal details, such as names and contact numbers, stolen by a hacking group that had allegedly hacked furniture retailer Vhive.
Audio House told customers in an e-mail that it was alerted on Monday (May 31) that hacking group Altdos might have gained unauthorised entry into its servers.
The group claimed to have accessed the retailer's membership database, stolen information from it and used the data to blackmail Audio House, the retailer added.
The company is now working with the police and other authorities, as well as a team of Web experts, to ascertain if its servers had been breached and to what extent.
The police confirmed a report was lodged and they are investigating the matter.
Audio House told The Straits Times that its database contains information of about 180,000 customers, adding that Altdos had threatened the company through e-mails, which it has not responded to.
It said Altdos had used fear tactics to pressure the company to pay it, as well as use Audio House as a case study to blackmail other firms in future.
In previous hacking incidents, Altdos, operating mainly in South-east Asia, had stolen customer data from companies, blackmailed the compromised firm, leaked the data online when their demands were not met, and publicised the breaches.
In the Audio House breach, the data that could have been stolen included members' names, e-mail addresses, home delivery addresses, contact numbers, credits with the company, and members' past sales transaction records.
Audio House said all customer payment details and credit card information are handled by a third ..
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