In recent years, concerns about the erosion of trust and invasion of privacy have extended into nearly every interaction between customers, organizations, and devices. Lawmakers have continued to respond with new privacy and data protection laws that put pressure on the related industries.
Simultaneously, the positive effects of proper privacy protection continue to become more apparent. A proactive approach toward transparency and privacy creates an opportunity for a competitive difference among enterprises by fostering increased productivity and sales successes, improving public image, and enhancing customer trust.
Gartner compiled strategic predictions for the future of privacy, looking at the impact privacy will have on organizations this year and beyond. Security and risk management leaders can use these predictions to avoid pushback, find opportunity, and create value for their organizations.
1. By 2023, organizations that do not excessively monitor remote working employees will experience up to 15% higher productivity than those that do.
Amid the shift to remote work during COVID-19, many employers have increased tracking the activities of employees who work remotely. While they may have legitimate reasons to conduct employee monitoring, such as scanning for security threats, leaders must be mindful of respecting employees' privacy.
Excessive monitoring can erode trust and harm the employer-employee relationship as well as the overall corporate image. Security leaders must ensure monitoring measures strike the appropriate balance between the organization's needs and employees' right to privacy. This will help employers build trust with employees and ensure higher productivity in the long run.
2. By 2023, organizations embedding pr ..