xMatters automates functionality and extends incident management accessibility - Help Net Security

xMatters, a digital service availability platform that prevents IT issues from becoming business problems, announced product advancements that strengthen an enterprise’s ability to deliver uninterrupted customer experiences across the organization.


New xMatters product capabilities include: a redesigned UI that brings workflows front and center; product advancements in Flow Designer, xMatters’ visual workflow builder, that extend automated workflows to monitoring applications and hybrid cloud environments; and step-sharing capabilities to promote the adoption of incident management across enterprise teams and tools.


“Every business today is digital and as a result, customer experience has become a key measure of any company’s digital transformation success,” said Troy McAlpin, CEO at xMatters.


“The xMatters platform delivers embedded incident management natively into a software developer or reliability engineer’s workflow to equip them with the information they need and capabiliti ..

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