UTEP president and cybersecurity specialists discuss network outage - The Prospector

UTEP president and cybersecurity specialists discuss network outage - The Prospector


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UTEP announced Friday, March 20, faculty and staff working on campus may return on March 22, as UTEP continues to bring all systems and applications back online.





Julian Herrera, Staff ReporterMarch 20, 2021


UTEP President Heather Wilson and University computer science professors give insight to campus operations following a site-wide outage that affected every facet of the University’s operations.


On March 5, students lost access to the MyUTEP banner page and, consequently, all information and services accessed therein. Blackboard, payroll, library services, financial aid, enrollment, and email, among others, were rendered completely inaccessible by what UTEP’s Information Technology (IT) team later defined as a ‘potentially malicious intrusion.’


UTEP’s social media accounts became the primary avenue through which the University connected with students and staff to provide updates on the outage.


With a number of upcoming midterm assignments and tests due before spring break, students were apprehensive about the inability to contact their professors. While the University stated professors should be flexible with students, this did not quell all concerns.


Ashley Rodriguez, professor of political science at UTEP, resorted to commenting under the periodic UTEP announcements on social media with class numbers and her name in hopes that her students would see her posts.


“If any of my pols 2310/2311 students see this, please rest assured you will not be penalized for this weekend’s assignments,” Rodriguez posted on UTEP’s Instagram comment section.


Vladik Kreinovich, Ph.D., professor of computer science at UTEP, expressed hi ..

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