USPS Turns to AI at the Edge to Boost Package Processing

USPS Turns to AI at the Edge to Boost Package Processing

An edge artificial intelligence platform recently implemented by the U.S. Postal Service is helping federal insiders trace the many millions of packages it processes each week in a matter of hours instead of multiple days.


Open-source software from Nvidia is also delivering AI models to make more use of data collected in systems at 195 Postal Service sites across the nation, the company confirmed Thursday.


“The federal government has been for the last several years talking about the importance of artificial intelligence as a strategic imperative to our nation, and as an important funding priority. It's been talked about in the White House, on Capitol Hill, in the Pentagon. It's been funded by billions of dollars and it's full of proof of concepts and pilots,” Nvidia’s Vice President of Federal Anthony Robbins told Nextgov Tuesday. “And this is one of the few enterprisewide examples of an artificial intelligence deployment that I think can serve to inspire the whole of the federal government.”


The Postal Service hasn’t generally been associated with speedy deliveries, and the pandemic spurred major delays for “snail mail” over the last year. Still, officials said it’s now tapping AI-driven techniques to complete its mission quicker and more effectively. In separate exchanges this week, Robbins and a Postal Service spokesperson briefed Nextgov on this tech-centered deployment and what might follow.


Roughly 129 billion pieces of mail and 7.3 billion packages were processed by the Postal Service ..

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