Over the course of two decades, I’ve seen Incident Response (IR) take on many forms. Cybercrime’s evolution has pulled the nature of IR along with it — shifts in cybercriminals’ tactics and motives have been constant. Even the cybercriminal psyche has completely rebirthed, with more collaboration amongst gangs and fully established ransomware enterprises running. When I was first starting off, I never would’ve guessed “ransomware as a service” would be a thing. I certainly wouldn’t have thought my job would evolve to helping power cities, ships dock, busses stay on track, or grocery stores stock their shelves.
What does that have to do with IR? Well today, everything.
Modern-day cyberattacks have evolved past solely impacting data systems and IT environments. They now impact our access to essential services and goods and the economy. It’s becoming more palpable to businesses and consumers every day. Whether a driver is unable to access gas or a business is spiking its product prices, cyberattacks are leading to real-world repercussions. Hospitals, food manufacturers, schools are also among the victims we’ve seen brought to temporary standstills by ransomware gangs over recent years.
The result? Incident Responders today are charged with much more than defending against data theft; they’re tasked with ensuring the world continues to run. The new front line is digital and those defending it are what stands between society and disruption.
So, to our cyber frontline responders, I say thank you. Thank you for all that you do to keep businesses, consumers, and the world secure. We see you silently tirelessl ..
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