When a company is researching options for network security tools, it needs to be able to weigh a number of factors, including cost, effectiveness, compatibility, integration with current or third-party tools and platforms, and — perhaps most important — impact on network performance. To evaluate all options, however, there has to be some way to compare different solutions accurately. The recent legal conflict between CrowdStrike and NSS Labs illustrates why it is such a challenge for organizations to evaluate different vendors and products.
NSS Labs and CrowdStrike announced in late May that after two years, they had reached a confidential settlement to end their legal battle. CrowdStrike initially sued NSS Labs in February 2017 over negative test results that were published in an NSS Labs endpoint protection report. NSS Labs gave the CrowdStrike Falcon platform a "Caution" rating. CrowdStrike, however, maintained that the test was faulty. In late 2018, NSS Labs fought back with a lawsuit of its own against CrowdStrike, Symantec, ESET, and the Anti-Malware Testing Standards Organization (AMTSO), claiming that the vendors and AMTSO conspired to prevent NSS Labs from testing their products.
Following the settlement, NSS Labs retracted its 2017 assessment of CrowdStrike's Falcon platform and issued a corrective statement, saying that "NSS's testing of the CrowdStrike Falcon platform was incomplete and the product was not properly configured with prevention capabilities enabled. In addition to the results having already been acknowledged as partially incomplete, we now acknowledge they are not accurate and confirm that they do not meet our standards for publication."
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