The Optus Data Breach – Steps You Can Take to Protect Yourself

Optus, one of Australia’s largest telecommunications carriers, reported news of a data breach that may have compromised the information of current and former customers.

As of this writing, the company has not stated how many customers may have been affected, citing their ongoing investigation in conjunction with law enforcement and Australian government officials

According to Optus, the breach may have included the following:

“Information which may have been exposed includes customers’ names, dates of birth, phone numbers, email addresses, and, for a subset of customers, addresses, ID document numbers such as driver’s license or passport numbers. Payment detail and account passwords have not been compromised.”

Optus is currently notifying customers who may have been affected by this breach with SMS and email messages. However, the company makes an important distinction here:

“We are not sending links in SMS or emails. If customers receive an email or SMS with a link claiming to be from Optus, they are advised that this is not a communication from Optus. Please do not click on any links.”

Often in the wake of such breaches, cybercriminals will send out phony communications that use the name of the company affected. These can include phishing attacks over email and SMS that solicit personal and account information or other tactics that attempt to capitalize on the announced breach.

Optus continues to keep its customers up to date on the latest developments on its website, which includes a comprehensive FAQ that details what happened, what steps are being taken, and what customers can do in the wake of this announcement.

What should I do if I think my information was caught up in the Optus breach?

Any time a data breach ..

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