The Importance of Mobile Technology in State Electronic Visit Verification (EVV) Programs

The Importance of Mobile Technology in State Electronic Visit Verification (EVV) Programs

Under the federal Electronic Visit Verification mandate, care providers for people with disabilities or the elderly confined to their homes will need to check in and out with a device equipped with GPS. It isn’t a security risk mandate per se, but the use of connected devices for this could add some risk. 


What is Electronic Visit Verification?


As a result of the 21st Century Cures Act, the federal Electronic Visit Verification (EVV) mandate requires electronic proof of every Medicaid-funded visit for personal care services (PCS) as of Jan. 1, 2021, and will require electronic proof for home health care services by Jan. 1, 2023. The Cures Act requires independent, electronic visit verification for certain types of Medicaid visits. 


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The use of smart phones for this check-in (whether through programs where employees can bring their own device (BYOD) or end-of-life devices) leads to the problem. As states prepare to comply with this mandate, several state requests for proposals have proven that a GPS-enabled smartphone is the preferred method of EVV deployment.


Why? Smartphones enable providers to deliver care in any approved location, while also capturing the required GPS location.


Key Ways to Prepare


While there are countless smartphones on the market, many consumer phones do not often meet the technical or security needs for a compliant EVV program. Those that do are often too costly for EVV purposes.


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