The Digital Identity Trust Life Cycle: Onboarding and Deploying a Fraud Protection Vendor

The Digital Identity Trust Life Cycle: Onboarding and Deploying a Fraud Protection Vendor

This is the second installment in a three-part series. Be sure to read part one and stay tuned for part three to learn more.


Partnering with a new fraud protection and authentication vendor can seem overwhelming. You may be asking yourself, “Where do I start?” or, “How will my team respond?” From onboarding to implementation, you and your vendor should be in constant communication, and the vendor should help your team across the finish line.


What does a successful onboarding and deployment process look like in practice? Rob Rendell, cybersecurity and fraud prevention expert, is back to help us understand what components are important for a smooth kickoff and how to prepare both your team and your new vendor’s team.


A Digital Trust Expert Explains How to Ensure a Smooth Kickoff With Your Fraud Protection Vendor


Question: Change management can be challenging, so what steps should security teams take to help gain internal buy-in and drive adoption?


Rendell: Building a solid business case is key and will be leveraged heavily throughout signoff and onboarding of a solution. A concise overview of the issue, reasoning for project/funding proposal, overall return on investment (ROI) and how the proposal works into the long-term organizational road map should be clearly outlined.


Gaining management support is obviously key. A good practice is to have one-on-one meetings with decision-makers before general signoff meetings are held. This proactive approach is valuable to address questions and concerns ahead of time and, more importantly, deflect an ..

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