Tech Giants Fight Digital Right-to-Repair Bills

Tech Giants Fight Digital Right-to-Repair Bills

WASHINGTON, D.C. — Alex Buchon carefully inserted a slim, credit-card-sized tool into the gently warmed glue holding a broken iPad together. Patiently, he sliced through the glue to separate the screen from the rest of the device, exposing its innards.


The electronics technician needed to get inside to determine whether the device needed a new battery. If so, he wouldn’t be able to get it from Apple — the company makes them available only to Apple dealers and Apple-authorized repair shops. Instead, DMV Unlocked Wireless, the Washington, D.C., store that employs Buchon, stocks knockoffs and parts scrounged from discarded devices.


Independent repair shops and home tinkerers would have a much easier time if Apple provided them with parts, instructions and software. Legislation considered this year in 20 states would require manufacturers to do just that — but so far, the so-called right-to-repair measures have foundered against the fierce opposition of the tech industry.


The bills would apply to cellphones, tablets, farm equipment, appliances and any other products with software and computer chips. Some of the measures have been withdrawn, others are languishing in committees, and none has received a floor vote.


Lawmakers’ interest in the issue has grown since a few years ago, when only a handful of bills were introduced. But so has the opposition.


“We fully understand the desire of tinkerers, and do-it-yourselfers, to repair broken appliances and devices,” said Dusty Brighton, executive director of the Security Innovation Center, a coalition of tech companies that has opposed the measures. “[But] the electronics are highly integrated products, and repairs require training and accountability. Untrained repairs can compromise … safety, privacy and security.”


Brighton said tinkerers and amateur repairers could expose devices to hacks that might divulge personal information or increase the risk ..

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