Teaching Robots Workplace Etiquette

Teaching Robots Workplace Etiquette

Most often, humans and robots do not have to work directly together, instead working on different parts in a production pipeline or with the robot performing tasks instead of a human. In such cases any human-robot interaction (HRI) will be superficial. Yet what if humans and robots have to work alongside each other? This is a question which a group of students at MIT’s Computer Science and Artificial Intelligence Lab (CSAIL) have recently studied some answers to.


In their paper on human-robot collaborative tasks (PDF), they cover the three possible models one can use for this kind of interaction: there can be no communication (‘silent’), the communication can be pre-programmed (state machine), or in this case a Markov model-based system. This framework which they demonstrate is called CommPlan and it uses observation data from human subjects to construct a Markov model that can integrate sensor data in order to decide on its next action.



In the experiment they performed (the preparation of a meal; see the embedded video after the break), human subjects had to work alongside a robot. Between the three different approaches, the CommPlan one was the fastest, using voice interaction only when it deemed it to be necessary. The experiment’s subjects expressed hereby a preference for bidirectional communication, much as would occur between human workers.

The principles of HRI and human-human interaction are essentially the same: for optimal team work each member needs to receive and provide the information which they or other team members need at the right time. Too early or too late causes friction, omitting information can caus ..

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