A crypto support bot scam discovered in May has now increased and widened its breadth of targeted cryptocurrency users. The way it works is that scammers monitor every tweet on Twitter for specific keywords, such as the crypto platform names “MetaMask,” “Phantom,” “Yoroi,” and “Trust Wallet,” as well as other words like “support,” “help,” and “assistance.” When such a tweet is detected, the scammer’s bot instantly replies to the user, offering false assistance and urging them to click a link. If the user falls for it, the scammer then works on the user, using social engineering to obtain the recovery phrase for the user’s cryptocurrency account. Once the scammer gets that, they steal that user’s cryptocurrency.
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