St. Joseph’s/Candler was hit with a ransomware attack five days ago and forced into EHR downtime. Seen here, St. Joseph’s/Candler’s Pooler campus. (PRNewsfoto/Connexient)
A ransomware attack against Georgia-based St. Joseph’s/Candler on June 17 spurred network outages and forced clinicians into EHR downtime procedures. Five days later, the workforce is continuing to use paper records for patient appointments.
St. Joseph’s/Candler is one of the largest health systems in the state, with two hospitals, home health care services, and specialized outpatient and inpatient care.
The initial cyberattack struck early Thursday morning, arising as suspicious activity on the network. As a precaution, the IT team took steps to isolate the impacted system and limit the spread of the attack.
An investigation was launched alongside the recovery efforts, and law enforcement was notified. Officials later confirmed ransomware was behind the outage, but declined to comment on the ransom amount or if a payment was made.
In the immediate wake of the attack, patients reported emergency room wait times of up to eight hours.
“While we continue to investigate the incident, we’re working to get systems up ..
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