In the tech industry, “enterprise” is often equated to large businesses, but when it comes to enterprise mobility management (EMM), we should expand our definition. Why? Small and mid-size businesses (typically firms with 100-999 workers) today need the same mobile device, app and content management capabilities as the big guys.
Many of these smaller firms face the same security, management and overall mobile worker enablement challenges as big organizations, but have fewer resources. They also often think they have fewer products to choose from to address their needs.
How Do Small and Medium-Sized Businesses Use Mobile Tech?
Small and medium-sized businesses (SMBs) use mobile technology at just about the same rate as enterprises. According to IDC’s 2019 Enterprise and SMB Mobility survey, 62 percent of employees at SMBs use smartphones for work purposes, just slightly behind enterprises at 64 percent.
Many SMBs are now run entirely on mobile devices, especially in industries such as retail (shop owners or small franchises) and services (plumbers, contractors, etc.), where smartphones are the primary computing devices that employees use for scheduling work, taking payments and communicating with customers. Shipments of mobile devices into the SMB sector are growing fast, according to IDC data, as these smaller organizations take on many of the same mobile-first and mobile-oriented digital transformation efforts as enterprises.
However, among SMBs using mobile devices extensively, fewer than 30 percent of these firms have any kind of mobility management solution in place. While adding management capabilities is on the near-term road map for over a quarter of SMBs, this leaves a large number of devices unprotected and unmanaged. This challe ..
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