In response to the coronavirus pandemic, organizations worldwide are implementing work-from-home policies. Yet for many businesses, managing an entirely remote workforce is completely new, which means they may lack the processes, policies, and technologies that enable employees to work from home safely and securely. In addition, many employees may be unfamiliar or uncomfortable with the idea of working from home. As a result, organizations are scrambling to quickly roll out security awareness initiatives that enable their workforce to work from home safely and securely.
Scanning the news over the past several days, most articles are focused on the end user (that is, the employee) and helping them deal with this unexpected transition to a work-from-home environment. While an important component, we must not forget about the organization. For many, this is uncharted waters, deploying a workforce at this large of a scale. Enabling organizations to secure their end users is key. Afterall, they are the ones that best understand the culture and risk (of their organization). Therefore, it is the organization that is in the best position to secure their users.
After helping hundreds of organizations do this over the past 10 years, and having authored two courses on human security, here are some key takeaways to consider.
Ultimately, your goal is to make security simple for people. They are overwhelmed right now with a tremendous amount of change, chaos, and anxiety. Whatever we do, simplicity is the key. There are two key elements this. The first is enabling people, we do this by focusing on as few behavior as possible. The more processes, policies, and procedures you throw at people, the more likely they will be ..
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