Scotland waves £15m for low-code partner to help with social security overhaul as technical debt mounts

Scotland waves £15m for low-code partner to help with social security overhaul as technical debt mounts

The Scottish government is sizing up the market for suppliers to develop on its low-code technology platform and support its social security overhaul.


Having selected low-code platform OutSystems to help modernise IT services from its executive agency Social Security Scotland, the Scottish government is now looking for a "strategic partner" to help develop solutions on the platform. These might include case management, web portals, and mobile applications, for example.


According to a prior information notice designed to gauge the market interest, the deal could be worth £15m.


The Scotland Act 2016 gave the Scottish Parliament the powers to administer a benefits system devolved from the UK government, while the Social Security (Scotland) Act 2018 provides for types of assistance that will be created using those powers. The government said it required a technology platform to build a technical solution to get the benefits of devolution.


In January last year, the government contracted OutSystems, a low-code technology platform, to administer Scottish citizens applications for welfare benefits in a £1.6m deal via reseller Softcat.


In May, it awarded consultancy giant Deloitte a £9.1m contract to "configure the technology platform to meet the... design requirements" including the "scope to reuse the technology platform" to meet the needs of different services.


The current procurement goes further, looking for an ongoing "strategic" partner or partners, rather than "configuration partner", which is Deloitte's role.


According to a report from public spending watchdog Aud ..