At Rapid7, our Technical Support teams deliver a world-class support experience to our customers across the globe. We have Support Moose on 4 continents, in 10 offices, and across 8 time zones, but we're all one herd. So, how do we achieve this? We swarm on cases together each day, we collaborate with team members across the world, we're learning constantly, and we live and breathe Never Done, one of our core values. For any team member, that means there are endless possibilities in what you can do at Rapid7, because the support for you is limitless.
We talked with a few of our Technical Support Engineers to hear firsthand about why they chose to join Rapid7, their career growth so far, and cool projects they've had the opportunity to work on!
Shan Yao Technical Support Engineer ISteph Blair Technical Support Engineer I ApprenticeRyan Caren Senior Technical Support EngineerJenni Natiw Manager, Technical SupportMark Gottschalk Technical Support Engineer I ApprenticeHow has Rapid7 supported your career growth?
“I joined Rapid7 as a part of the DivvyCloud acquisition. Going from being an individual contributor in a startup environment to a manager in a larger company is a big change. Rapid7 has done many helpful things to make that transition much smoother. Being a part of the Emerging Moose program, I have learned a lot on how to best manage my team in an effective and efficient manner. I have also had the opportunity to make an impact in the product development process, working closely with our Product and Engineering teams. Additionally, I have be ..
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