Independent research firm cites Rapid7 MDR’s “security professionals with extensive incident response and threat hunting experience” delivering a “white-glove, behavioral detection-inspired” service.
Detection and response is a critical component to any security program, but standing up an effective program isn’t as straightforward as buying and implementing the latest security products. Without the right people and right process in place to leverage that technology, your business basically bought an expensive alarm system.
The challenge is, more security professionals are struggling to build that team. Increasing risk attacker frequency and complexity are leading to higher burnout in an industry with near zero unemployment. Now, more than ever, security teams are turning to MDR partners to buy effective security operations rather than build it.
In a recent survey of Rapid7’s MDR customers, the No. 1 challenge that influenced an MDR purchase was “too few security staff to manage the scope of their security program.” Over 83% of customers responded this was a core challenge to their security success before extending their team with Rapid7 MDR.
We started Rapid7’s Managed Services practice in 2016 for this exact reason: to help a subset of our InsightIDR customers that struggled with their program’s execution and consistency despite having the right technology in place.
Fast-forward five years later to 2021, and this problem still remains. But simply hiring an MDR provider won’t solve this challenge, either.
The truth is, not all MDR providers are equal. The blurred lines between traditional MSSPs masquerading as MDR vendors and more specialized, tactical-focused MDR services are making it difficult for buyers to navigate the marketplace.
Narrowing down a short list of vendors ..
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