Putting security first – a case study

Putting security first – a case study



NHS Management provides administrative and consulting services for over 50 individual healthcare facilities and companies across four states in the US southeast region. Naturally, quality of care is the number one priority, as is protecting patient data in such a highly regulated environment and no compromises between the two can be made. Stephen Locke, CIO for NHS Management explained: “There are a lot of unique challenges in healthcare when it comes to cybersecurity, particularly with the increase of regulations over the past ten years as well as the complexities that come with managing inpatient records and securing communications between vendors and third parties.”

Roughly three years ago, during a long holiday weekend, NHS Management found itself at the mercy of cyber-attackers who hit the company with ransomware at a time when they knew most people would be out of the office. Though no data was compromised, it took about a week to get the desktops back up and running again after NHS Management paid the ransom. It was at this time that Stephen had been looking for a more comprehensive security solution that would give his teams vital visibility into the network to be able to detect and respond more quickly to security incidents, such as ransomware.

He realised that with a smaller security team in place, which was headed by Cole Two Bears, a systems architect at NHS Management, the company was lacking the means and manpower to see all the possible indicators of compromise. The company had been using several point security solutions, but without a central point of management, the logs piled up and going through them all was a difficult task. Stephen and Cole chose to use AT&T Cy ..

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