OCBC ATMs to begin offering facial recognition for transactions

OCBC ATMs to begin offering facial recognition for transactions

SINGAPORE- OCBC customers who wish to do so can key in their NRIC number and face a camera to check their account balances at the bank's ATMs.


OCBC said the new facial biometrics feature for ATMs will eliminate the need to carry an ATM card, which can be skimmed or stolen.


The ATMs will be able to perform only account balance enquiries using face verification for now.








An ATM at OCBC Tampines Centre 2 will offer the service from Friday (March 19), and another, at Taman Jurong Shopping Centre, from Monday.


Six more will be operating by the end of next week, the bank said on Thursday. They will be in Pickering Street, OCBC Tampines Centre One, HDB Hub, 103 Yishun Ring Road, a Geylang Road 7-Eleven outlet and the bank's learning and development centre, OCBC Campus.


The use of biometrics authentication by financial institutions is not new and has been deployed for online financial services and phone banking, said the Monetary Authority of Singapore (MAS).







An MAS spokesman said: "MAS does not prescribe any specific technology to be used for authentication, and financial institutions are encouraged to innovate to meet their customers' needs for security and convenience while ensuring that MAS' requirements on strong security controls, data confidentiality and responsible use of data are met."


The face verification feature will be extended to cash withdrawals at all 550 of OCBC's ATMs in Singapore progressively from June, and extended to other ATM transactions, including cash deposits, fund transfers to other banks, CashCard top-ups and credit card bill payments from next year.


Account balance enquiries and cash withdrawals are the most-used ATM services, making up close to eight in 10 of all ATM transactions performed by OCBC customers.


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