The UK's Competition and Markets Authority (CMA) has inked a deal with Norton where it will refund customers whose antivirus software subscription was automatically renewed.
Today's agreement comes after the regulator launched legal action against Norton in March – a first for a consumer protection case – when the company refused to furnish the CMA with the information needed during the course of the investigation. It also arrives hot on the heels of a similar arrangement with McAfee
Andrea Coscelli, CEO at the CMA, said:
"The changes Norton has committed to, following our action, will make it easier for customers to get their money back if their contract renews when they don’t want it to.
"Coming ..
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