Today’s threat landscape is ever-evolving and skyrocketing in complexity as bad actors possess more advanced tactics, techniques and procedures (TTP) than ever before. To address these advanced threats, deploying an incident response team is critical for modern organizations.
An incident response (IR) team is responsible for analyzing security systems and responding to potentially harmful threats. IR plays a critical role in ensuring security issues are resolved and performing damage control for any system breach, malware exposure, data loss or other security events.
Being an incident responder can be a fascinating career for anyone in the cybersecurity industry. But often, the role of the incident responder may not be so clear. Opinions about the job vary, and many of those beliefs should be dispelled.
So what do people get wrong about incident responders? Are there significant cases of expectations versus reality? Are there limits to what IR professionals can do versus what they are expected to do?
Like Anything in Cybersecurity, Proactivity Wins
Foremost, the role of IR will almost always depend on an organization’s overall security posture, tools and prioritization of cybersecurity. Generally speaking, if the company does not place enough importance on cybersecurity, anyone in the IR team is at risk of burning out.
Some may say that incident response can be tedious, but it depends on many factors. In some (unfortunate) cases, IR can resemble a never-ending game of Whack-A-Mole. But if the organization takes a proactive stance to understand how incidents occur and consistently aims to improve security controls, new incidents can be preventable and false positives minimized.
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