What Do the Customers Think?

What Do the Customers Think?

IT Security solution providers know how hard it is to get customers to talk on the record about the solutions they use. Case studies and customer feedback, however, are the only way in which cybersecurity solution providers can tailor their product to the needs of their buyers. They are also a valuable source of insight for other organisations, who can look at which tool can solve which problem and make an informed decision on the basis of what worked well for others.





When it launched its VMDR platform a couple of weeks ago, Qualys was able to interview their customers, who provided their opinion on the challenges their organisations are facing and how they are tackling them.


So, thanks to Daryl Peterson, vulnerability manager at ATN International, and George Bellefontaine, manager of vulnerability management at Toyota Financial Services, here’s all your most burning VMDR questions, answered.


Daryl Peterson – ATN International


What are the main security challenges you are facing currently?


One of the biggest challenges from a security perspective right now is making sure that all employees’ endpoints are secure, even as they work from home.


For the nature of our company, we have a lot of remote users. This means that, even before the lockdown, there were some employees that didn’t check into the corporate network for months at a time. By not doing that, they were not getting the automatic updates, which meant we had to find a different solution to secure endpoints off premise. To further complicate the picture, our VPN will not allow users whose machines are not up-to-date on the patches, to connect.


We really ne ..

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