by Allen Abell, VP of AMS, Syntax
Remote work exacerbates IT challenges for internal teams already stretched thin, but Applied Managed Services (AMS) can provide some relief.
As the coronavirus continues to strain economies and businesses worldwide, IT executives now expect a 4% decrease in IT budgets in 2020. At the same time, companies are tasked with supporting fully remote workplaces, which require the right tools, software and security to ensure organisations’ fragile infrastructure is secure while employees work from home.
IT professionals, many of whom were already bogged down by time-consuming, lower-value tech support duties prior to the pandemic, must now contend with budget cuts that further strain their workloads. Applied Managed Services (AMS), however, can help offload tedious IT tasks and free up time for more strategic projects, while also decreasing overhead costs.
Overburdened IT departments
Digital transformation has significantly increased the pressure on enterprise IT departments. IT leaders, already charged with the day-to-day responsibilities of running a network, maintaining IT infrastructure and ensuring interoperability — often without sufficient internal staff and resources — must now find time to focus on innovation and long-term digital strategy. And now IT leaders must also contend with a new workplace reality due to coronavirus.
Today’s enterprise applications, regardless of platform, serve a multitude of functions across organisations. SAP, JD Edwards (JDE) and Oracle customers face the complexity of dozens of diverse functional modules across business applications including finance, sales, HR, production, manufacturing and logistics. Each module requires its own daily maintenance, specialised skill set and technical know-how to effectively generate greater ROI, necessit ..
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