As we continue on through National Cybersecurity Awareness Month (NCSAM), a time to focus on how cybersecurity is a shared responsibility that affects all Americans, one of the themes that I’ve been pondering is that of personal accountability.
Years ago, I read Charles Perrow’s book, “Normal Accidents: Living with High-Risk Technologies,” which analyzes the social side of technological risk. When the book was first written in 1984, Perrow analyzed complex systems like nuclear power, aviation and space technology – during a time when these technologies were still quaint compared to today’s standards. But even then, Perrow argued that the engineering-driven approach to system safety was doomed to fail due to the complex systems he was looking at, or as he puts it, “normal accidents” were bound to happen.
Perrow challenged the traditional view of accidents (defined as “an unintended and untoward event”), assumed to be based on single c ..
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