UK firm NOW: Pensions tells some customers a 'service partner' leaked their data all over 'public software forum'

UK firm NOW: Pensions tells some customers a 'service partner' leaked their data all over 'public software forum'

Updated Workplace pension provider NOW: Pensions has emailed a number of UK customers to warn about a data leakage caused by contractor error.


The email, seen by this publication, claims a service provider "unintentionally" posted user data to an unnamed "public software forum". These records include biographical data (names, email addresses, and dates of birth) as well as National Insurance numbers. According to the pension provider, the data was obtained by "a small number" of third parties.


NOW: Pensions said the records were only visible for "a short time". This apparently means three days, with the company saying the data was exposed between 11 and 14 December.


From the warning issued to customers, it's hard to grasp the scale of the problem. NOW: Pensions did not disclose how many records were exposed, nor how many third parties copied the leaked data. We asked NOW: Pensions, ..

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