Travel agent leaked customer data by – this is embarrassing - giving it away in a hackathon

Travel agent leaked customer data by – this is embarrassing - giving it away in a hackathon

Be careful what you wish for when running a hackathon, because one in Australia turned up a data breach in the trove of sample data offered to hackers. And it was probably developers’ fault.


The event in question was staged by global travel agency outfit The Flight Centre Group, which in March 2017 staged an event called a “design jam” for its Australian operations. The event aimed to “create technological solutions for travel agents to better support customers during the sales process.”


16 teams collectively comprising 90 people signed up and were given access to a dataset containing 106 million rows of data and containing 6,121,565 individual customer records.


Flight Centre thought it had cleaned that dataset so that design jammers could see year of birth, postcode, gender and booking information, but no personal information. And to make sure that was the case, Flight Centre had someone review “a top 1,000 ..

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