How can working adults help elderly loved ones troubleshoot support without physically being there?
Many of us are worried about our elders. It’s incredibly important that we protect them from the dangers of the COVID-19 virus, but as weeks stretch into months, we also need to keep loneliness and depression at bay until we can be together with them. Technology can provide a valuable resource to help our elderly population during this shelter-at-home period. For many elders, their computers and phones are their lifelines. But for others who rely heavily on younger, more tech-savvy relatives and friends to help them stay connected, technology can be a source of frustration.
With social distancing in place, how can working adults help elderly loved ones troubleshoot support without physically being there? And, with fraudsters peddling COVID-19-related scams that target the elderly, how do we help them stay safe?
These are pressing questions for many of us during this difficult time. Solutions will vary depending on many factors, including your parent’s or friend’s health, living situation and comfort with technology. Some advice will be perfect for one group, not as appropriate for others.
Taking the range of the exercise into account, here are a few tips you can use to help the tech-challenged mature demographic navigate the pandemic.
Keep it simple – This isn’t the time for extensive tech upgrades or complicated downloads. If your loved one is more comfortable with text than email, or vice versa, do most of your written communications that way. If they have a favorite app or website, don’t push a shift to adopting other platforms, but rather help them to bett ..
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