The City of Saint John has confirmed that the recent cyber attack against it was ransomware.
But officials have declined to say how much was demanded or what systems were affected.
At a news conference Tuesday afternoon, city manager John Collin said there's no evidence that anyone's personal information was stolen.
"As of today, we do not have any indication that personal information was accessed or transferred. Determining this is a priority for us. When we know more, we will notify the community immediately."
He advised people to keep an eye on their bank accounts, just to be sure.
While the city and several outside agencies continue their investigation, Saint John's website remains down and online payments are not possible.
All options to restore our networks are still on the table.- John Collin, city manager
Parking, for example, is currently cash only.
"There is no timeline yet for the restoration of our services, but it is safe to say that we are looking at weeks, not days," said Collin.
He said no decision has been made about whether to give in to the hackers' ransom demands.
"All options to restore our networks are still on the table," said Collin.
He said city officials are continuing to weigh their options and are working with "third-party vendors," legal experts, the city's insurance provider, and other levels of government.
Collin wouldn't say whether a specific amount was named in the ransom demand or details about how the attack was first discovered late Friday.
"Providing too much information would be problematic to the recovery efforts," he said.
"We do not want to publicly provide details that c ..
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