Some of my Webex rooms recently have been blowing up with memes about blaming Canada or wild speculation that a state-sponsored actor is carrying out some sort of major campaign.
After a widespread outage of cellular service with AT&T and other carriers a few weeks ago, people were sure it was some sort of coordinated attack to disrupt Americans’ services that largely power our day-to-day lives. The outage lasted about 11 hours, and after the fact, the company announced they’d give customers a whopping $5 credit to make up for the issue. The Federal Communications Commission also announced last week that it was launching a formal investigation into the outage, requesting more information about the exact cause and how many users were affected.
About two weeks later, the same kinds of messages and questions to our team came flooding in when Meta experienced an outage across many of its platforms, most notably Facebook, Instagram and Threads. Though this only lasted a few hours, any time Americans can’t access their Instagram feeds, it’s going to make headlines.
In both cases, consumers immediately wanted to start pointing fingers — Which actor was behind these? W ..
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