Managed service providers (MSPs), sometimes called managed security services (MSS) or MSSP, play a very important role in protecting data and other digital assets and will continue to do so. Some of the benefits include, but are not limited to:
Mostly predictable costs, including less burden on capital expenditure, and pay-as-you-go models
Dedicated and informed subject matter experts, especially for compliance requirements and staff augmentation during a response
Access to advanced technology and scalable solutions with reduced investment
Improved downtime response and restoration
Around-the-clock coverage, depending on what level of investment you are willing to make.
All great stuff to improve your cybersecurity posture and minimize risk. But, like all good things, somewhere there is a cost that needs to be absorbed. That’s where an old business axiom comes in handy: good, fast, cheap – pick any two. Remember this saying as you decide which MSP to use.
Take a look at some of the larger factors.
Read the Contract, Then Re-Read It
Do not be fooled; using an MSP to manage your security or recovery needs does not absolve you from carrying out certain tasks. You may be hearing more of the phrase ‘shared responsibility’ lately. It matters. Service providers can only take you so far. If you do not carry out specific tasks, you may find yourself on an island wondering what to do after an attack.
One of the simplest examples of shared responsibility comes from cloud service providers (CSPs) and disaster recovery practices. While not an MSP is the truest sense, the ..
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